If asked, your customers will tell you what they like and what they don’t like about you and how they use your product/service. This is customer feedback: information provided by the client about whether or not they are satisfied with your offering. Top performing companies understand the importance of customers’ feedback and for this reason, they are always looking for tools to listen to their customers’ voice.
We all need people who will give us feedback. That’s how we improve.
Qualaroo is an online survey tool that lets you create and publish popup surveys (called Nudges™ ) inside apps, browsers & prototypes in minutes. The exit-intent templates help you understand customers and reduce website bounce rate. The tool offers branching logic and advanced targeting options, which ensures you ask the right questions at the right time to the right user. It’s AI-powered sentiment analysis by IBM Watson helps you process complex or lengthy feedback to make sense out of it. Intelligent feedback means quicker response times
and happier customers.
Source: ProProfs Survey Maker
ProProfs Survey Maker helps you get access to versatile survey templates like a customer satisfaction survey or product satisfaction survey that give you a kickstart to creating website surveys. You even get access to sample questions that help you create a website survey instantly. Once created, you can easily collect your target audience’s feedback by embedding the survey on your website or via website pop-ups.
This customer feedback tool is an online survey service. It provides users with customizable surveys that easy to create in a few steps and easy to share via link. Once customers receive the link they can then answer to specific questions and provide useful feedback.
UserReport enables you to collect customer feedback on native apps. UserReport allows you to implement an in-app survey so you can quickly collect meaningful isnights from you ursers. The tool offers you to choose among premade questions but also to create your own website specific ones.